Shipping policy

We ship once a week on Tuesdays at around 10am UK time!
If you need your order quickly please get in touch so we can see if an earlier shipping date is possible :)

UK Shipping

Postage cost: £4.95

Service: Royal Mail Second Class Signed For

Estimated delivery time: 3-5 working days

If you require super fast postage or you are hoping for your item/s for a particular occasion, just pop us over an email on theoctopusgardenuk@outlook.com, or send us a DM on insta!

EU Shipping

Postage cost: £15.00

Service: Royal Mail Tracked and Signed

Estimated delivery time: 10-14 working days

International Shipping 

Postage cost: £20.00

Service: Royal Mail Tracked and Signed

Estimated Delivery Time: 14-21 working days

United States Shipping

Postage Cost: £25.00
      
Service: Royal Mail International Tracked and Signed

Estimated Delivery Time: 14-21 working days

Customs charges: The buyer is responsible for any customs costs.

PLEASE NOTE that while we very rarely encounter any issues using Royal Mail services, occasionally packages will take longer than expected.

We only have access to the same tracking information that you are provided with via email, and cannot offer any further updates. All packages have a return address on them and will be sent back to us if there is a problem delivering. At this point the buyer is responsible for paying for repeat shipping. We do not offer refunds for lost packages, buyer is responsible for putting a claim in to Royal Mail if they believe their package is lost.